Sunday, March 28, 2010

Our Life

Our business day for this week is Mon-Wed at Batu Maung and Thurs-Fri at Yee Hong Food court.

What we do every day? We baked muffin in the morning while listening to radio. There were a lot of works to do; preparation, mixing, scooping, baking, cleaning, weighing for the next day material. It was not an easy job. Every day we are doing the same things. After all, we have to develop new product, meet up customer to promote our product or package, think of new promotion. Sometimes, we felt monotonous in doing all the works. Thus, we have to always remember our original intention. Nothing begins easily, a lot of difficulties and obstacles have to face.

Some customer thought we were doing charity. It may due to the message board. May be it is quite unique and no people doing so. We just hope the board can play the role as your mental energy bar. Sometimes, a sentence can change your whole day’s mood.

Our muffin of this week was Orange muffin. It is a special muffin due to its spongy and extra soft texture. It contains orange zest to give you a strong fragrant flavour and poppy seed to give you some crunchiness on its soft base. And, you will never forget its nice orange flavor.

One of our junior from USM approached our stall. He praised for what we did and bought some muffins. We appreciate his support and hope we can motivate more people dare to dream and fight for it.

Besides that, we went into kindergarten to promote our special kindergarten package (for more detail please go to http://www.smilax.com.my/kindergarten-packages). We explained to them that we not only sell muffin but also wish to deliver the environmental awareness to the next generation. We really feel that our mother earth needs us to do something.

We are proud of what we are doing now and we will do the continuous improvement. We wish you can find the meaning in your life and enjoy it too.

Inspirational Quote for this week

Frequently do something which touches people’s hearts

Strive towards your goals and soar far and high

Our Customers and New Stall

About our business and customer we met, what happened this week?

This week we set up our stall at Batu Maung on Tuesday and Wednesday. Muffin of the week was Morning Glory. Oh…a nice name. What is that? Check it from http://www.smilax.com.my/products/morning-glory.
People bought it mostly because of its low fat content. We only baked small quantity of the Morning Glory, one of the customer can’t get it and quite annoyed about that. We did explain to her that we only sell fresh muffin, so we need to control the quantity to ensure the quality we deliver to every customer. Then she asked us to keep for her for the next day. We appreciate her support and remind her to order beforehand.

The other loyal customer is a guy (we didn’t know his name), he came frequently to buy the muffins. He will buy blueberry muffins surely. The most touching thing was he came here just for the muffins.

And, the other two customers were working in Motorola (recognized by their batik uniform). I still remembered the first time they bought. They were in their car after lunch. One of them came down from the car hesitating, and then he bought two pieces double chocolate muffins. From the day onwards, they bought double chocolate muffin almost every time they were having lunch here. So, we really hope that you will give yourself a chance to try our muffins; we know that you will like it because of our sincerity to give you the best muffins. Just have a try, don’t hesitate.

On Thursday and Friday, we set up our stall at new place, Yee Hong food court which nearby our house area. We chose location that can attract people. On first day, the selling went slow at the beginning. When we were going to tidy up everything and went back, 1st customer came, 2nd, 3rd, we manage to sell all the muffin. Hooray, we were so happy! The last two customers were the workers there. Since it was the first day, they were quite supportive. They bought a lot. Thanks to them.

People at the hawker stall quite nice. They gave us advice regarding the technique to attract more customers. The economy rice aunty asked us change to a much middle side of the place, so people can see us clearer.

We will keep going with our plan. We wish our business can be success.


Inspirational Quote for this week

Be sincere, passionate and polite

Find joy and happiness in doing what you do

Thursday, March 18, 2010

Our First Stall Experience

Hi friends,

Found our blog not updated? Don’t worry, we will update it from now because we plan to share our life experience with you. It is also as a diary for every single step we move forward. It’s never easy for a new company in its beginning. Smilax is not an exception. We face difficulties and unexpected challenges. Just like kite flying, it cannot fly without wind. Strong wind will make it unstable. After flying up, it will stable and flying gracefully on the sky.

We set up our very first stall at Batu Maung on Wednesday, 10th March 2010, around 11.00am. With a brand new bright-coloured streamer (the size made us worry in the beginning, too big, we thought), with a few baskets of freshly baked muffins, with a message board and with two youthful girls (that’s us!!!).

The weather was hot. We kept sweating ceaselessly. Many people came to have their meal. Everyone came nearer our stall will have a glance at our product. Some said : “Come back later”. Some said : “Oh, look nice”.

Although we are just having a small stall, we bring out our company spirit (to cheer up people every day). This is the reason for the message board. It is always at the corner to motivate or inspired people around us. We put different idioms or meaningful sentences everyday on it. We wish it can cheer you up or replenish your heart with energy when you are facing problems in your company or life.

It was a memorial week for the smilaxans. We were anxious and worry about everything, such as did we give the correct change? Did our smile friendly enough? Did our hair tidy….?

We felt grateful to start our first stall over there. Everyone in the stall is nice. They help promoting our muffins. There are very supporting. They bought a lot from us and gave good comment.

Happy news to share is we sold good. Although people bought it might be out of curiosity or attracted by the appearance of the muffins, we still felt happy. With the positive motivation we gained, we will improve and develop more types of muffin to you!

Inspirational Quote

Establish your self-confidence, self-expectation, and personal goals

An optimistic mind will be greeted by a bright future